Jim and Ping helped me sell my home with a complex set of circumstances that included a move and purchase out of state. My condo sold in one day (!) and the race was on to get moved in three weeks following a hip replacement that left me unable to walk. They coordinated everything and went above and beyond by helping pack and move boxes to my storage unit and organizing folks to replace the water heater, do some home repairs, and move furniture up to storage. Every move is stressful and I could not have made this move without them! Their joyful outlook and can do attitude kept me going during those tough times. I would highly recommend them to help sell or buy property – you will be in good hands!
Ping reached out to me soon after I was not able to sell my house. That is, after 3 months on the market. She did not pressure me but gave me her opinion on the market and provided me with some good questions to ask myself before deciding to try to sell again. I did not decide to sell at the time but kept that decision open to when the time was right. We had a couple of conversations over the course of the next 1.5 years until I decided to sell the house. Spoke with several agents but decided to go with Ping. Turns out that I made the right decision. I got several offers within a couple of weeks at or above my asking price. I would choose Ping again and would recommend her to any friend that is searching for an agent for her knowledge of the area, expertise in real estate issues and patience in answering all my questions.
When the time came to sell my condo, I contacted Ping and Jim because they had done marketing in my neighborhood that was subtle and not pushy in any way. Our initial meeting was both friendly and professional, and I knew that I would be in good hands.After the initial preparations, Ping took the lead and she has been outstanding. She has kept me informed, responded quickly to every question, and been consistently excellent with following up. Selling my condo was a big event for me, and Ping looked out for my best interest throughout. Ping and Jim are sincere in caring about their clients and I couldn’t be more pleased.
I live in Ohio, and after my uncle died in California I became the executrix of his estate, which included his town home in San Ramon. Having no personal knowledge of realtors in the Bay Area, I consulted the accountant who I would work with. She suggested Jim Cope, and his wife Ping. From the first phone call to the last document signed at closing, I know the match was ‘made in heaven’. I could have never imagined a smoother transition on a long distance job. I would highly recommend Ping & Jim!
Professionally and personally, Ping and Jim are the ideal team. They picked up the ball and ran with it when I needed someone to represent my interests as a buyer with little experience in this market. They thoroughly understood my needs and guided the process to a speedy and satisfactory outcome, efficiently coordinating all the people and paperwork. They are generous with their time and, most important, knowledgeable about their field. I highly recommend them.
Jim was a pleasure to deal with and we had a prompt COE that was only 25 days. We would highly recommend Jim due to his quick response. Additionally, he was great at organizing us so all reports were prepared the first week our home hit the market.
Ping and Jim have helped us both sell and buy property. They got us the best deals we could hope for and we are grateful. We will use them again in the future.
We have absolutely loved working with Ping. As first time home buyers, she led us through every step of the process. From the very beginning, she laid out what we should expect not only from the home buying process but also from her. We immediately felt at ease in the new world of the path to home ownership. She was very accommodating to our changing needs as we learned more and more about the market that we were interested in. Since she was there every step of the way, when we finally were led to the right house for us, she celebrated in that joy with us. She went above and beyond to ensure that we would find the home that we wanted (in the price range we could afford). Without a realtor like Ping, we would not have made it very far and would certainly not be homeowners today.
Jim did a wonderful job and covered the full range of tasks for the property including market analysis, staging, assisting with the home inspection and pest report, as well as dealing with contractors for necessary repairs. He
was very “hands-on” thru out the process. I don’t think anyone could have done more, or better.
Ping walked with my family through the trying process of finding our forever home. At times when we were overwhelmed, exhausted, and grouchy, Ping was steadfast, diligent, and hopeful. She was adept with procedural ins and outs and also attuned to the emotional pressures we were coping with, as well as kind and attentive to each of our three children. When we needed to laugh, she laughed with us. When we needed to curse, she listened with compassion. She’s the real deal and I ecommend her to anyone.
Ping and Jim have the experience of many years in a diversity of roles in other businesses, combined with a fresh exuberance to know and learn all the best and latest real estate practices. They got us the real estate sale we were looking for. In short, I’d recommend them for anyone buying or selling real estate in the Contra Costa area.
Thanks Ping, we appreciate all you’ve done. You’re an exceptional agent.I’m glad you were persistent in seeking me out originally. Great working with you! Wish you all the best personally and professionally.
Ping & Jim helped us to buy a house, they are very helpful and considerable. They took care not only the quality of all details in the house, but they also tried their best to fight for our buyers’ benefit, they even took care every pennies paid from my pocket. They took care us like our closed relatives.
They are also very patient with us, we are glad by all means, we bought a house and we are satisfied with what we bought.
When we completed the processes for the house, I felt I have missed something because we won’t meet each other so often from then on.
I strongly recommended Ping & Jim to my relatives, my friends as their realtors in the future.
Thank you Ping. You have been super & so professional throughout this whole process. We all say thank you & we will keep in touch. I have lots of your cards to give out!!
Ping is a Five Star Agent.
I feel like not only did I have an excellent agent, and have I gained a life time friend. Ping was very helpful, and able to articulate and explain clearly each step in the house searching process. I was well informed and also received some good contacts to reach even after the close of the house loan. If you are looking to buy or sell a house, Ping is the agent for the job. She is a “go-getter!!!”
We met Ping Haas at an open house we attended and eventually purchased. She was very helpful and knowledgeable about the property and was eager to represent us as the buyer’s agent. Ping was always forthright, honest, and willing to explain every step of the process. She communicated with us on almost a daily basis from writing the contract to closing day. I would personally recommend Ping to anyone who is looking for an outstanding, knowledgeable, approachable Realtor with impeccable integrity.
“Ping was very professional, personable, thorough, and responded quickly.”